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RITGENAsked on September 12, 2014 at 10:11 PM
Hi,
I paid for premium membership and my account is labeled as a free account... HELP
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Ashwin JotForm SupportReplied on September 13, 2014 at 4:36 AM
Hello RITGEN,
I was able to trace your premium bi-yearly subscription payment.
I have taken care of your account issue and upgraded it manually. Please sign out from your account and then sign in again for the changes to reflect.
Thank you!