I paid for premium membership

  • Profile Image
    Asked on September 12, 2014 at 10:11 PM



    I paid for premium membership and my account is labeled as a free account... HELP 

  • Profile Image
    Answered on September 13, 2014 at 04:36 AM

    Hello RITGEN,

    I was able to trace your premium bi-yearly subscription payment.

    I have taken care of your account issue and upgraded it manually. Please sign out from your account and then sign in again for the changes to reflect.

    Thank you!