- RITGENAsked on September 12, 2014 at 10:11 PM
I paid for premium membership and my account is labeled as a free account... HELP
- JotForm Supportashwin_dAnswered on September 13, 2014 at 04:36 AM
I was able to trace your premium bi-yearly subscription payment.
I have taken care of your account issue and upgraded it manually. Please sign out from your account and then sign in again for the changes to reflect.