- msaritAsked on September 12, 2014 at 10:42 PM
When I preview my form (or view it normally), the appointment slots widget doesn't show up unless I refresh the page (which resets all my previous entries). This is a REAL PAIN! I have tested my form on multiple browsers (Chrome, IE, Firefox, Safari) and I'm getting the same problem.
Can this be fixed please???
- BenAnswered on September 13, 2014 at 08:40 AM
I have checked the widget itself and it is working properly when I tried it. Do give us the link to your form where this widget is located and we will take a look at why that might be happening.
Also if you have implemented (embedded) the form on some website to provide us with a link to it as well to make sure that there are no conflicts on that page.
- msaritAnswered on September 13, 2014 at 10:58 PM
Issue happens on Page 2
- BenAnswered on September 14, 2014 at 09:41 AM
I see what you mean. I have contacted the developers about this so you will be updated here once this issue is resolved.
- JotForm SupportwidgetsAnswered on October 11, 2014 at 08:06 AM
Hi, as of today we've made changes to the widget server. We improved how widgets interact with the form page break. This might solve your problems regarding your forms with widgets and page breaks resulting to hidden or missing widgets when navigate to each pages. Please let us know if these changes reflects into your form otherwise report back so that we can further assist you.