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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Appointment Slots Widget doesn't show up when form is viewed

    Asked by msarit on September 12, 2014 at 10:42 PM

    When I preview my form (or view it normally), the appointment slots widget doesn't show up unless I refresh the page (which resets all my previous entries). This is a REAL PAIN! I have tested my form on multiple browsers (Chrome, IE, Firefox, Safari) and I'm getting the same problem.


    Can this be fixed please???

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    Answered by Ben on September 13, 2014 at 08:40 AM

    Hi Msarit,

    I have checked the widget itself and it is working properly when I tried it. Do give us the link to your form where this widget is located and we will take a look at why that might be happening.

    Also if you have implemented (embedded) the form on some website to provide us with a link to it as well to make sure that there are no conflicts on that page.


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    Answered by msarit on September 13, 2014 at 10:58 PM

    See http://forms.thebreisagency.com/msarit/registertcgh


    Issue happens on Page 2

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    Answered by Ben on September 14, 2014 at 09:41 AM

    Hi Msarit.

    I see what you mean. I have contacted the developers about this so you will be updated here once this issue is resolved.

    Best Regards,

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    JotForm Support

    Answered by widgets on October 11, 2014 at 08:06 AM

    Hi, as of today we've made changes to the widget server. We improved how widgets interact with the form page break. This might solve your problems regarding your forms with widgets and page breaks resulting to hidden or missing widgets when navigate to each pages. Please let us know if these changes reflects into your form otherwise report back so that we can further assist you.

    Widget Team