What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm Server Issues

    Asked by formsonline on September 13, 2014 at 11:03 AM

    Your server was not real responsive today - Satuarday Oct. 13, 2014 @ 10:30 am.

    Did you have any other complaints?

    JotForm slow loading slow JotForm builder
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    Answered by Ben on September 13, 2014 at 02:12 PM

    Hi,

    We will check if there were other complaints regarding this.

    That can happen sometimes, but can you tell us if you had any issues opening the form builder or the actual form itself. Also if you can tell us if you have had any errors shown to you during this phase or it was just loading slower than it does usually?

    Regards,
    Ben

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    Answered by formsonline on September 13, 2014 at 02:55 PM

    I say everything was working slow. That is slow loading. Templates were taking for ever. Now at 2:30 pm edt things are faster fyi.

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    Answered by Ben on September 13, 2014 at 04:09 PM

    Hi,

    Thank you for letting us know. It might be that the server that you were connecting to had a bigger number of users creating their forms at that time as well, which caused this delay or that there was a maintenance on one of the servers.

    I will however notify the senior members about this so that they can take a look.

    Thank you for letting us know. Do enjoy creating your forms using JotForm :)

    Best Regards,
    Ben