JotForm Server Issues

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    formsonline
    Asked on September 13, 2014 at 11:03 AM

    Your server was not real responsive today - Satuarday Oct. 13, 2014 @ 10:30 am.

    Did you have any other complaints?

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    Ben
    Answered on September 13, 2014 at 02:12 PM

    Hi,

    We will check if there were other complaints regarding this.

    That can happen sometimes, but can you tell us if you had any issues opening the form builder or the actual form itself. Also if you can tell us if you have had any errors shown to you during this phase or it was just loading slower than it does usually?

    Regards,
    Ben

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    formsonline
    Answered on September 13, 2014 at 02:55 PM

    I say everything was working slow. That is slow loading. Templates were taking for ever. Now at 2:30 pm edt things are faster fyi.

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    Ben
    Answered on September 13, 2014 at 04:09 PM

    Hi,

    Thank you for letting us know. It might be that the server that you were connecting to had a bigger number of users creating their forms at that time as well, which caused this delay or that there was a maintenance on one of the servers.

    I will however notify the senior members about this so that they can take a look.

    Thank you for letting us know. Do enjoy creating your forms using JotForm :)

    Best Regards,
    Ben