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  • Profile Image

    How do I link my email with my forms

    Asked by mauirockie on September 13, 2014 at 11:16 AM

    How do I link my email with my forms so when someone fills out my forms it notifies me? It used to do it and now it doesn't.  

    Also my drop down for date isn't giving me 2015 and later how do I change that?
    ON my website go to more tab then credit card authorization forms and choose make 1st payment form.

     

    Thank you,

     

    Jenny

    Page URL:
    www.jennystravelagency.com

    My Forms email payment form credit card
  • Profile Image

    Answered by Ben on September 13, 2014 at 02:23 PM

    Hi Jenny

    We can only respond to one question per thread so I have moved your other question to a new ticket. You can see it here http://www.jotform.com/answers/428395

    Regarding setting up the emails to send you notifications

    I see that your form is actually already set to send you notifications so we will take a look at it and we will notify you about the outcome.

    Regards,
    Ben

  • Profile Image

    Answered by Ben on September 13, 2014 at 02:43 PM

    Hi Jenny.

    We have checked why your emails are not being sent. This is the reason:

    Reason(s) : smtp;550 5.1.0 sender rejected. IB504

    Please follow the instructions here to set the form so that your emails are not being bounced back again:
    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues

    Do let us know if you have any further questions regarding this issue.

    Best Regards,
    Ben