Email notification Only Forwarding To One Recipient

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    RATEX
    Asked on September 13, 2014 at 01:12 PM

    Hello,

    In our notifications there are two recipient emails listed but submitted forms

    are being delivered to the first email only. Assistants with this problem will be

    appreciated.

     

    Thank you in advance for your help, Sandy

  • Profile Image
    Carina
    Answered on September 13, 2014 at 05:56 PM

    I checked and it seems that the last email sent to schun***7@gmail.com was on 3rd September:

    [2014-09-03 06:43:49] Submission #285550228052914817 Form #31148089737159 SENT to schun***7@gmail.com from noreply@jotform.com via AMAZONSES

     

    The email is not in our bounce list:

    I made a test submission. Can you please confirm me if you received it? Please confirm also in the Spam folder.

    Let us know if the problem persists.