What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Email notification Only Forwarding To One Recipient

    Asked by RATEX on September 13, 2014 at 01:12 PM

    Hello,

    In our notifications there are two recipient emails listed but submitted forms

    are being delivered to the first email only. Assistants with this problem will be

    appreciated.

     

    Thank you in advance for your help, Sandy

    Page URL:
    http://ratexcredit.com/Sign/signupA.htm

    recipient Emails problem hello
  • Profile Image

    Answered by Carina on September 13, 2014 at 05:56 PM

    I checked and it seems that the last email sent to schun***7@gmail.com was on 3rd September:

    [2014-09-03 06:43:49] Submission #285550228052914817 Form #31148089737159 SENT to schun***7@gmail.com from noreply@jotform.com via AMAZONSES

     

    The email is not in our bounce list:

    I made a test submission. Can you please confirm me if you received it? Please confirm also in the Spam folder.

    Let us know if the problem persists.