What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Drop down for date isn't showing next year and later how do I change that?

    Asked by mauirockie on September 13, 2014 at 02:14 PM

    Also my drop down for date isn't giving me 2015 and later how do I change that?

    Page URL:
    http://www.jennystravelagency.com/credit-card-authorization-form.html

    dropdown show next year dropdown years
  • Profile Image
    JotForm Support

    Answered by jonathan on September 13, 2014 at 06:32 PM

    Hi,

    In the Dropdown date, make sure to assign a specific Year From and Year To  and the field properties.

    This should allow a dropdown year with specific range (i.e 2015 and higher)

    --

    I want to inform you also that your form http://www.jotform.us/form/30577055342149 will be subjected for suspension because it was a suspected phishing by the phishing filter.

    This is due to the reason that your form collect Credit Card account information

     

    This is in violation of JotForm's Terms Of Use.

    You either have to delete the forms or at least delete those fields in your form before we can reinstate the account and form.

    Inform us if you need further assistance.

    Thanks.

     

     

     

     

     

  • Profile Image

    Answered by mauirockie on September 16, 2014 at 06:41 PM
    New response receivedI changed my form. Sorry I was not aware of the rules! I changed the dates on the form and saved it but when I do the drop down box it is still showing 2014. What am I doing wrong? Thanks!
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on September 16, 2014 at 07:09 PM

    Your jotform was already suspended. You will not be able to use until reinstated.

    Please go to your My Forms page and delete the banned form.

    I will be able to assist you on the jotform only if its cleared from suspension.

    Thanks.

  • Profile Image

    Answered by mauirockie on September 16, 2014 at 07:41 PM
    New response receivedI spoke to Mike and he re-activated my account
    ...
  • Profile Image

    Answered by Ben on September 16, 2014 at 08:06 PM

    Hi,

    I have removed the JotForm in question and have restored your account, but please read our terms of use and avoid creating any similar JotForms.

    You can find our terms of use in the footer of all of our pages at any time and here is a link to it http://www.jotform.com/terms/

    Have a pleasant experience with JotForm.

    Best Regards,
    Ben

  • Profile Image

    Answered by mauirockie on September 16, 2014 at 09:11 PM
    New response receivedI keep getting access denied even to look at your terms. I took the CVV off the form and Mike said that should be good enough. I also only asked people for their last 4 digits of their credit card numbers. Once I can access the terms I will review them.
    Thanks,
    Jenny
    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 17, 2014 at 01:34 AM

    Hello Jenny,

    I did check your account and found that it is already active. I have also white listed your IP address as well. Do try to sign in to your account and get back to us if you have any trouble.

    Thank you!