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    Form fields are not displaying in the email notification that our client will receive after

    Asked by designsby on September 13, 2014 at 10:45 PM

    One of my clients says that the form fields are not displaying entire message that is being typed in the copy they are sent. I have enlarged the size but it doesn't seem to fix the problem. i sent myself a test and i see everything fine. any idea what might be the issue? The use Thunderbird for their mail.

    The form Is: http://www.jotform.com//?formID=40495145340955

    Thanks.

    The web page is http://www.laurelacreskennels.com/
    On the contact us drop down is a link to the job application, which is the link to the form, above. 

    patty

    Page URL:
    http://www.laurelacreskennels.com/

    missing fields notification email not displaying field
  • Profile Image
    JotForm Support

    Answered by Welvin on September 14, 2014 at 09:49 AM

    Hi Patty,

    Your form email notification is currently in the text format and the changes on the form aren't reflected there. To fix it, I would advise to re-create your form notification email.

    First, delete the current one: http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder.

    Second, re-create it: http://www.jotform.com/help/25-Setting-Up-Email-Notifications.

    Thank you!

  • Profile Image

    Answered by designsby on September 14, 2014 at 01:54 PM

    Thanks!
    Great that is was a simple fix.

    Is there a way within the form-builder that the browser window the form opens up in is not full screen, but instead just slightly wider than the actual form? I can do it by making a separate html page on the site, using code,

     

       

    Application: Click Here.



    but then i have to remake the page when I make form changes.

    Thanks!

    patty

     

  • Profile Image

    Answered by designsby on September 14, 2014 at 01:55 PM

    The code didn't display...
    will try again.

    <div id="Layer4" style="cursor:pointer">

        <h1 onclick = "new_window = window.open('application.html', 'new_window', 'height=800,width=725,top=50,left=350,scrollbars=yes');">Application: Click Here.</h1>

    </div>

  • Profile Image

    Answered by designsby on September 14, 2014 at 02:00 PM

    I think I already got this answered a while back, unless there has been new developments in the builder. Thanks!