I upgraded my account, but I received an email saying I almost reach my limit

  • DoerrePTO
    Asked on September 14, 2014 at 1:08 AM

    I upgraded my DoerreWarriorsPTO jotforms 8/25 and I got another email a bit ago saying I was about to reach my limit of 10 and needed to upgrade

    Can u please verify my upgrade?..

  • Welvin Support Team Lead
    Replied on September 14, 2014 at 10:49 AM

    Hi,

    Your account username is actually: DoerrePTO, not DoerreWarriorsPTO. I've fixed the subscription to our end as you made the payment to an unknown account. Please kindly refresh your browser.

    Thank you!