Susppended account

  • Profile Image
    ktlavaur
    Asked on September 14, 2014 at 06:09 AM

    Hello,

    My account has been suspended again, I don't know why.

    It's the second time in 1 day !

    Thanks for your help

  • Profile Image
    Ben
    Answered on September 14, 2014 at 11:22 AM

    Hi,

    We are sorry for this. I have unlocked your account for you.

    The reason why your account was suspended was because our automated anti-phishing system saw your latest form as a form designed for phishing.

    While it helps a lot, unfortunately from time to time it happens that it 'catches' non phishing forms as well.

    Best Regards,
    Ben