What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Susppended account

    Asked by ktlavaur on September 14, 2014 at 06:09 AM


    My account has been suspended again, I don't know why.

    It's the second time in 1 day !

    Thanks for your help

    Page URL:

  • Profile Image

    Answered by Ben on September 14, 2014 at 11:22 AM


    We are sorry for this. I have unlocked your account for you.

    The reason why your account was suspended was because our automated anti-phishing system saw your latest form as a form designed for phishing.

    While it helps a lot, unfortunately from time to time it happens that it 'catches' non phishing forms as well.

    Best Regards,