Error when saving form due to invalid expiration date

  • Leslye
    Asked on September 14, 2014 at 10:21 PM

    Hello friends.

     

    I'm havng problems right now to save the changes on my last form. Every time after changing something with the preferences or even after the auto-saving, this code would appear. I'm gonna post a pic showing it. I'm in need of dire help, the first time I was trying this new form, I had the same problem and I had to start all over again.

     

    Thank you.

     

    Error when saving form due to invalid expiration date Image 1 Screenshot 20

  • Leslye
    Replied on September 14, 2014 at 11:07 PM

    Hello, friends.

     

    I was trying to solve the problem by myself, and for some reason, after changing the order of the format of the expiration date, the issue disapeared. In the example, it says that I need to write the year-the day-the month (2014-18-09), but when I changed to: the year-the month-the day (2014-09-18) it was solved already. I still want to know what happened and why the format doesn't correspond wit the example in the description. 

    Thank you

     

    Error when saving form due to invalid expiration date Image 1 Screenshot 20

  • Elton Support Team Lead
    Replied on September 15, 2014 at 2:43 AM

    Hi,

    Sorry but I think the example is correct.

    It shows the following example:

    2012-10-30  <---- which is equivalent to yyyy/mm/dd and NOT yyyy/dd/mm

    Error when saving form due to invalid expiration date Image 1 Screenshot 20

    Hope this information helps. Thanks!