How to cancel subscription

Hello,

What is the process for canceling a plan and receiving a refund within 30 days? Would one simply go into account, billing, and then select the basic free plan again within 30 days? Or are there any other steps in the process? 

Thank you. 

Hi,

That's right. You can cancel it through your billing page. After that, post a question here in support forum if you want a refund.

We can actually cancel your subscription for your convenience. Would you like us to cancel your subscription now?

We'll await your reply. Thank you!