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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Form still taking users to PayPal page after deleting PayPal from my form?

    Asked by bigfeedback on September 15, 2014 at 05:50 AM

    Hello All,

    I have a PayPal payment otpion in my form that I have now removed. Even though I have changed the Thank You to a custom URL when the form is completed it is still taking people to an expired PayPal page.

    How can I fix this please? I dont want to delete the form and start again?

    Thanks in advance, Scott

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    JotForm Support

    Answered by Welvin on September 15, 2014 at 09:14 AM

    Hi Scott,

    That is because of the conditional logic which is set to redirect to the Paypal payment page. I've fixed it for you.

    Here it is:


    Thank you!