- formazioneasllecceAsked on September 15, 2014 at 10:17 AMAfter you have entered and saved the conditions in the form (Show / Hide a form field) , you can not change them. Do not save changes.
- JotForm SupportdavidAnswered on September 15, 2014 at 11:48 AM
I cloned your JotForm to test it and I was able to reproduce your issue but only with the first condition. Something may have been bugged with it on creation because simply moving it from being the first condition to the last, allowed the save changes to work again:
Let us know if this does not resolve the issue with your JotForm and we will be happy to take another look.
- formazioneasllecceAnswered on September 15, 2014 at 12:52 PM
OK. I changed the order of conditions in all forms. You can now edit and save the conditions thereafter.
- JotForm SupportdavidAnswered on September 15, 2014 at 01:13 PM
Glad to hear it! Occasionally altering the order of conditions updates the saved conditions in our system. This clears bugs that may be happening with our replication. Let us know if you have any further questions and we will be happy to help.