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CGCDallasAsked on September 15, 2014 at 11:44 AM
How do I change the Jotform domain name from .ca to .us......or change both to jotform.com/(formname)??
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David JotForm SupportReplied on September 15, 2014 at 12:31 PM
Hi,
Those are just the different domains and servers that can be connected to. Simply changing the domain name will change the server you connect to. For example, the form you linked resolves to the .ca extension.
http://www.jotform.ca/CGCDallas/InitialRegistration
Some JotForms will not be available from certain extensions though. So even though jotform.us is one of our servers, your form is not available using that domain. However,
http://www.jotform.com/CGCDallas/InitialRegistration
does work. Just change the domain name and you should be all set.
Let us know if you have any further questions and we will be happy to help.
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CGCDallasReplied on September 15, 2014 at 12:35 PM
Hi David,
Thanks for your response. How do I change the domain name to ".com"? Just tried the .com link and it seems inoperative.
Please advise.
Thanks!
Jeff