What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Domain Name ".US" & ".CA"

    Asked by CGCDallas on September 15, 2014 at 11:44 AM

    How do I change the Jotform domain name from .ca to .us......or change both to jotform.com/(formname)??

    Page URL:
    http://www.jotform.ca/CGCDallas/InitialRegistration;http://www.jotform<br/>.us/CGCDallas/CompleteRegistration

    name domain domain name JotForm
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    JotForm Support

    Answered by david on September 15, 2014 at 12:31 PM

    Hi,

    Those are just the different domains and servers that can be connected to.  Simply changing the domain name will change the server you connect to.  For example, the form you linked resolves to the .ca extension.

    http://www.jotform.ca/CGCDallas/InitialRegistration

    Some JotForms will not be available from certain extensions though.  So even though jotform.us is one of our servers, your form is not available using that domain.  However,

    http://www.jotform.com/CGCDallas/InitialRegistration

    does work.  Just change the domain name and you should be all set.

    Let us know if you have any further questions and we will be happy to help.

     

  • Profile Image

    Answered by CGCDallas on September 15, 2014 at 12:35 PM

    Hi David,

    Thanks for your response. How do I change the domain name to ".com"? Just tried the .com link and it seems inoperative.

    Please advise.

    Thanks!

    Jeff