- DidkwoAsked on September 15, 2014 at 08:47 PM
- JotForm Support ManagerJeanetteAnswered on September 15, 2014 at 10:32 PM
After checking your account activity I can see there is no activity since Dec/2013. However, I wish I could have refunded the whole amount, but I was just able to refund you the latest 2 charges, because Paypal will not allow us to refund beyond 60 days. This is considered a fair time frame for anybody to cancel a subscription and make any complaint.
Hope you understand.