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  • Profile Image

    Retain Australian Payment Currency

    Asked by VolleyballQLD on September 15, 2014 at 10:14 PM

    Hi;

    Sorry for all the questions.

     

    We run volleyball events in Australia for Australian customers.

    Can the entire exchange of monies via Jotform be carried out in AUD without any currency conversion?

     

    thanks

    currency AUD australian currency australian payment
  • Profile Image
    JotForm Support

    Answered by EltonCris on September 16, 2014 at 02:12 AM

    Hi,

    That's possible for as long as you use Australian Dollar (AUD) currency on your payment field.

    Here's how:

    You may also check and verify this on the payment gateway you're using e.g. Paypal or Stripe. I'm sure they all have configurations or settings preventing any currency conversion.

    Hope this information helps. If I have misunderstood your question, please let us know so we can further assist you.

    Thank you!