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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Contact form gets scroll bar in Firefox

    Asked by norvidas on September 16, 2014 at 03:21 AM

    Hello! 

     

    Yesterday I tried to implement JotForm in my Facebook page using static html and iframe, but noticed, that Firefox adds scroll bar even when there is enough space for the form to extend after receiving "required field" messages. I have the options of "height:950px !important" and "scrolling="no !important"". What should I try doing?

     

    Kind regards,

    Norvidas

    Page URL:
    https://www.facebook.com/UnexpectedlyGood/app_190322544333196

    Screenshot
    contact form scroll JotForm required field height Facebook Page
  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 16, 2014 at 06:54 AM

    Hello Norvidas,

    Have you followed the steps mentioned in the following guide: https://www.jotform.com/help/82-Adding-Form-to-Facebook-Custom-iFrame-App- 

    It seems the iFrame embed code you have added has wrong scrolling attribute. Please check the screenshot below:

    Please copy the iFrame embed code from the following URL and use it to embed your form in facebook page:  http://pastebin.com/CUVFNvwe 

    Do get back to us if the issue persists.

    Thank you!

     

  • Profile Image

    Answered by norvidas on September 16, 2014 at 07:08 AM

    Hey,

     

    Thanks, it works fine now!

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    JotForm Support

    Answered by ashwin_d on September 16, 2014 at 08:55 AM

    Hello norvidas,

    You are welcome.

    I am glad to know that the issue is resolved.

    Do get back to us if you have any questions.

    Thank you!