Contact form gets scroll bar in Firefox

  • norvidas
    Asked on September 16, 2014 at 3:21 AM

    Hello! 

     

    Yesterday I tried to implement JotForm contact page in my Facebook page using static html and iframe, but noticed, that Firefox adds scroll bar even when there is enough space for the form to extend after receiving "required field" messages. I have the options of "height:950px !important" and "scrolling="no !important"". What should I try doing?

     

    Kind regards,

    Norvidas

    Jotform Thread 429353 Screenshot
  • Ashwin JotForm Support
    Replied on September 16, 2014 at 6:54 AM

    Hello Norvidas,

    Have you followed the steps mentioned in the following guide: https://www.jotform.com/help/82-Adding-Form-to-Facebook-Custom-iFrame-App- 

    It seems the iFrame embed code you have added has wrong scrolling attribute. Please check the screenshot below:

    Contact form gets scroll bar in Firefox Image 1 Screenshot 20

    Please copy the iFrame embed code from the following URL and use it to embed your form in facebook page:  http://pastebin.com/CUVFNvwe 

    Do get back to us if the issue persists.

    Thank you!

     

  • norvidas
    Replied on September 16, 2014 at 7:08 AM

    Hey,

     

    Thanks, it works fine now!

  • Ashwin JotForm Support
    Replied on September 16, 2014 at 8:55 AM

    Hello norvidas,

    You are welcome.

    I am glad to know that the issue is resolved.

    Do get back to us if you have any questions.

    Thank you!