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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Creating custom form URL on sub-user account

    Asked by ravirangan on September 16, 2014 at 06:30 AM

    We plan to go live in the next week  and I will be moving to the paid mode for that. But I want to change my userid so that the custom url shows the org name and not my userid. My userid is ravirangan and I also created a sub-user with the org name "rangachariartrust". When I logged in to sub-user and tried to create a scustom url, it uses the main userid and not the sub-user id.

    You can delete the sub user if you can change my userid from ravirangan to rangachariartrust or if I can create the custom url with the subuser id, I am ok with it.



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    JotForm Support

    Answered by Welvin on September 16, 2014 at 08:52 AM


    I've changed your username and deleted the old one. You can now create your custom URL using your organization's name.


    Thank you!

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    Answered by rangachariartrust on September 17, 2014 at 05:02 AM

    Thank you so much. It worked great!