2 email notifications

  • Profile Image
    mschuman
    Asked on September 09, 2011 at 12:20 PM

    Hi,

    I'm receiving 2 email notifications from the following form:

    http://form.jotform.com/mschuman/2342515616

    I checked the forum for an answer.  I don't show multiple notifications under the email button, so I'm stumped!  Can you please reply with the solution?

    Thanks...

  • Profile Image
    NeilVicente
    Answered on September 09, 2011 at 01:57 PM

    Hi,

    If I understand your issue correctly, you are getting two notifications for each submission made on the form: http://form.jotform.com/mschuman/2342515616

    If that's the case, then that seems quite odd. Are these notifications sent to the e-mail address saegan@fbcg.com? Do these notification e-mails have the same subject line? Please answer these questions so I can conclude what exactly the problem is and come up with a fix or workaround.

    I'll await your prompt response. Thanks!


    Neil