Unable to access the change payment method

  • bryanproperties
    Asked on September 16, 2014 at 11:00 AM

    When I try to change my card, I just a get a blank tab.  

  • KadeJM
    Replied on September 16, 2014 at 12:12 PM

    I just checked this on your account and I was able to get all the way into the different payment types.

    Can you please clear your browser cache then attempt to try this again. If the problem continues for you then please let us know.

    Unable to access the change payment method Image 1 Screenshot 20

  • KadeJM
    Replied on September 16, 2014 at 12:13 PM

    Here's a guide to show you how to clear your browser cache in case you are unsure.

  • JHervert
    Replied on September 16, 2014 at 12:28 PM

    I'm having a similar problem, asked 3 threads up, I've cleared my cache, tried in three different browsers, no change. I still cannot change my card. 
  • KadeJM
    Replied on September 16, 2014 at 1:36 PM

    @ JHervert 

    Thanks for informing us about that. I've split your issue into a new thread. We'll handle your problem separately even though it is associated.