What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form with PayPal Pro Do Not Working

    Asked by fsda on September 16, 2014 at 12:23 PM



    Why Does the form is not working well?



    Page URL:

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    JotForm Support

    Answered by Kiran on September 16, 2014 at 01:45 PM

    I see an error message Merchant country is not supported while making direct payment. This is because of PayPal Pro direct payments are supported in the countries US, UK and Canada only. If this is the error you are referring, we request you to use standard PayPal integration with the form.

    If you are referring to some other error/issue, please reply to this post with little more information. We'll look into the issue further.

    Thank you.