What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I do not receive an email notification when someone submits to the form

    Asked by Elissa  on September 16, 2014 at 01:12 PM

    Can I have a phone number to talk to someone and finish a form that has been giving us alot of problems.

    The Engineering form

    1. I do not receive an email notification of the form when a new one is filled out.

    The purchasing / asset transfer form,

    1. doesn't request the approval how it was originally set up to

    2. doesn't send the form to purchasing in the correct format



    My login details seem to have changed and I updated them before.





  • Profile Image
    JotForm Support

    Answered by Welvin on September 16, 2014 at 02:22 PM

    Hi Elissa,

    Unfortunately, we do not have a phone number that you can call. Please let us know the engineering form here so we can check it.

    I have also moved your problem about the purchasing form to a new thread. Here's the link: http://www.jotform.com/answers/429667.

    And with regards to your login details: http://www.jotform.com/answers/429668

    We'll attend to both threads shortly.

    Thank you!