What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What is the 20 submission limit?

    Asked by Scott Williams on September 09, 2011 at 01:48 PM

    Your site says I have used 8 of 20 submissions. What does that mean? What happens if I go over that?

  • Profile Image

    Answered by allanftd on September 09, 2011 at 02:12 PM

    Hi Scott,

    You are using a Guest account. You must register first to upgrade to a Free (Basic) account and increase your submissions limit to 100 per month. If you reach your 101st submission, the user will no longer be able to submit the form to you, and you will no longer receive new submissions until you either upgrade to a paid account or wait for the following month to come.

    Please let us know if you have any other questions or concerns. Thank you and enjoy using JotForm!