all of my email notifications were deleted - can I undelete them?

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    mcgraw
    Asked on September 16, 2014 at 04:32 PM
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    TitusN
    Answered on September 16, 2014 at 04:41 PM

    Hello,

    I'm forwarding your request to our developers for further assistance. 

    Kindly clarify on which form your email notifications are missing so that we can take a closer look. 

    Thank you for your patience. 

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    steve
    Answered on September 16, 2014 at 05:55 PM

    Hello-

    Can you clarify what you mean? I checked one of your forms and I see notifications still set up:

    Is there a specific form you're having issues with? Please help us further understand the issue you're having.

    Thanks

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    mcgraw
    Answered on September 16, 2014 at 09:36 PM

    I can see the email alerts, but when I click on each one to edit, I see a red X on the right side or each one--i.e., 

    The url is: http://form.jotformpro.com/form/42036416865961

    This is the only form, at this time that I am having a problem with the alerts. I even tried to add a new alert and that shows that it was deleted.

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    NeilVicente
    Answered on September 16, 2014 at 10:19 PM

    @mcgraw

    The red X you see is a button which you can use to delete the notification. It does NOT mean that the notification email is deleted.

    May I ask though, is there anything else that lead you to think that the emails were deleted. Are you having issues aside from that?

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    mcgraw
    Answered on September 18, 2014 at 12:14 PM

    I am not getting any notification when a form is sent