Where to find the "Authenticate button" on Google Sheet Integration?

  • Moisés Duek
    Asked on August 24, 2022 at 2:16 PM

    I can't find the authenticate button in the integration page.

  • Richard_A
    Replied on August 24, 2022 at 3:45 PM

    Hello Moisés,

    Thanks for reaching out to Jotform Support. I'm sorry you're having difficulties with your Google Sheet integration. Sometimes, if the same form has been integrated before on Google Sheet, there's no need to Authenticate your account as it's already saved on the Google Sheet Integration.

    Instead, you will be prompted to select the previous accounts you already used by clicking the dropdown option. However, if you want to use a different Google account. Then, click on the + Use another account button. Check out the screenshot below:

    1661370197 63067f5508631 08 Screenshot 10

    Give it a try and let us know if you have any other questions.