What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms not found

    Asked by acimc.asso on September 17, 2014 at 06:14 AM
    Account : acimc.asso
     

    Hello,

     
    None of our forms work.
    People receive an error message indicating the “form not found”.
    What the issu would be?
     
    Thanks
    JotForm not found JotForm not found disabled JotForm JotForm error
  • Profile Image

    Answered by Ben on September 17, 2014 at 08:22 AM

    Hi,

    I have checked your account and reactivated it. It was disabled by our phishing system which unfortunately is not very good with Persian language. This has in turn disabled access to all of your JotForms.

    I am sorry that this happened to you and we are working on improving the phishing system to work better no matter what the language on the JotForms is used.

    Do let us know if you or your users experience any further issues.

    Best Regards,
    Ben