Forms not found

  • Profile Image
    acimc.asso
    Asked on September 17, 2014 at 06:14 AM
    Account : acimc.asso
     

    Hello,

     
    None of our forms work.
    People receive an error message indicating the “form not found”.
    What the issu would be?
     
    Thanks
  • Profile Image
    Ben
    Answered on September 17, 2014 at 08:22 AM

    Hi,

    I have checked your account and reactivated it. It was disabled by our phishing system which unfortunately is not very good with Persian language. This has in turn disabled access to all of your JotForms.

    I am sorry that this happened to you and we are working on improving the phishing system to work better no matter what the language on the JotForms is used.

    Do let us know if you or your users experience any further issues.

    Best Regards,
    Ben