Are submission encrypted

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    Asked on September 17, 2014 at 09:54 AM

    Where is the patient information saved and will it be encrypted? Thanks

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    Answered on September 17, 2014 at 10:45 AM

    Update (April 19, 2018) HIPAA is available for our Gold & Silver plan. 


    The submissions are kept safe on our servers, but anyone with your JotForm account will be able to access them.

    You can read more about our HIPAA compliance here

    Also if you use our secure form all submissions that are transferred from your site to our servers will be secured as well.

    Do let us know if you have any additional questions.

    Best Regards,

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    Answered on April 13, 2018 at 11:26 AM

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit

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    Answered on April 19, 2018 at 10:08 AM

    Update: HIPAA is available for the Silver plan as well.