What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Jotform not going to Payment Screen

    Asked by EtsyTeamColumbus on September 17, 2014 at 10:12 AM

    Our jotform is set up to go directly to our Paypal screen once completed and this is not happening. Can someone look into this for us ASAP?

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    Answered by Ben on September 17, 2014 at 11:06 AM


    I can not find any forms in your account. Can you please tell us what account is it under or give us a link to the form.

    Best Regards,

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    Answered by EtsyTeamColumbus on September 28, 2014 at 01:30 PM


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    JotForm Support

    Answered by BDAVID on September 28, 2014 at 06:08 PM

    @EtsyTeamColumbus, the form you are inquiring about is hosted in the account "artzimom", for security reason, we ask you to log in to that account and open a new thread about your concern, we will be glad to assist you.