What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot create a new form when I go into my forms page

    Asked by inklingcg on September 17, 2014 at 12:49 PM
    When I go into my Forms it will not allow me to create a new form so that I can clone what you did in order to use that demo form that you set up for me?
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    JotForm Support

    Answered by Welvin on September 17, 2014 at 12:56 PM

    Hi,

    Please try to clear your browsers cache and clear your cookies for Jotform, here's how to do these things:

    https://support.google.com/chrome/answer/95582?hl=en

    https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

     

    https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

    https://support.google.com/chrome/answer/95647?hl=en

     

    After clearing your cookies, try to login and create/clone the form again. Here's the guide on how to clone a form: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL.

    Thank you!

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    Answered by Tina  on September 17, 2014 at 01:06 PM

    OK that worked and I was able to clone it but when I go to preview mode it still allows me to hit submit and directs me out of the form if all the required boxes are not filled out.

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    JotForm Support

    Answered by Welvin on September 17, 2014 at 01:21 PM

    Hi Tina,

    I have responded to your first thread regarding that problem, please check it here: http://www.jotform.com/answers/430248-Form-is-still-submitted-and-redirected-to-Paypal-even-without-completing-the-required-field#1. Please reply to this thread with the form URL instead of here.

    Thank you!