Form not shown properly in Firefox

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    Asked on September 09, 2011 at 09:44 PM


    First off, thank you very much for providing this service. I'm more than grateful.

    Form's shown nicely in Internet Explorer 8 or 9 but in firefox 6.0.2 Second Delegate Name can not be seen width of the form is getting bigger in Firefox somehow. 

    Is there anyway I can fix that?


    Thank you


    Best regards





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    Answered on September 09, 2011 at 10:31 PM

    Hi Aykut,

    Thank you for using JotForm.

    I've tried checking the URL stated above with Mozilla Firefox and the output was the same as yours. After checking the site's source code and your form, I suggest you try changing the form's width in JotForm's form builder from 650 to 560. Clear your cache and visit your site again. Hope this fixes the issue.

    Please inform us for any updates so that we can provide further assistance or other solution with regards to your problem.


    Albert  JotForm Support

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    Answered on September 10, 2011 at 03:41 PM

    Hi Albert,


    I changed to 560 and it's been fixed.


    Thank you very much for a prompt response and fixing this issue.



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    Answered on September 10, 2011 at 09:51 PM

    Hi Aykut

    Glad to see our colleague Albert's solution fit your requirements. Be sure to let us know if there's anything else form related with which you need help. We'll be glad to assist you as best as we can.


    ~ Wayne

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    Answered on September 10, 2011 at 09:54 PM

    Hi there,

    We're glad you've sorted things out already.

    If you do have any other issues and concerns, please feel free to contact us again. Our team will be more than happy to help you with anything, as always. :)


    Albert | JotForm Support

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    Answered on September 13, 2011 at 09:54 AM

    Got the same problem here, but to change the width do not sole the problem.

    Check link in Firefox, Crome and Explore only in Firefox the Forms are small and out of order.

    Petty - but why?

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    Answered on September 14, 2011 at 05:10 AM

    Hello wildking,

    Please set the height of your iframe from 770px to 870px.  After the change and if it still does not fix it, please let us know.