What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My JotForm is disabled :( Please help

    Asked by kendallsjohnson on September 17, 2014 at 02:26 PM


    - KJ

    Page URL:

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    JotForm Support

    Answered by david on September 17, 2014 at 04:08 PM


    Your form and account were suspended by our automatic phishing detector.  Your form title "Forgot Your Password?" is what set it off.  Asking for any information related to passwords is against our terms of use and simply using the term in your form can occasionally set off our system.  


    I removed the form and reactivated your account and forms.  You should be able to use them as normal once again. 

    Let us know if  you have any further questions and we will be happy to help.