My JotForm is disabled :( Please help

  • kendallsjohnson
    Asked on September 17, 2014 at 2:26 PM

    My JotForm is disabled :( Please help Image 1 Screenshot 20 

    - KJ

    Jotform Thread 430404 Screenshot
  • David JotForm Support
    Replied on September 17, 2014 at 4:08 PM

    Hi,

    Your form and account were suspended by our automatic phishing detector.  Your form title "Forgot Your Password?" is what set it off.  Asking for any information related to passwords is against our terms of use and simply using the term in your form can occasionally set off our system.  

    http://www.jotform.com/terms/

    I removed the form and reactivated your account and forms.  You should be able to use them as normal once again. 

    Let us know if  you have any further questions and we will be happy to help.