What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Adding Lightbox code to a website

    Asked by bgringer912 on September 17, 2014 at 04:02 PM

    I set up the code as you have called for but its not working on my site. Please see here. The lightbox on the left has a 5 second delay code. The lightbox on the right has no delay. However, they are both loading at the same time. Please help. See this page:



    This is a re-post of a comment on How to Auto-popup a Lightbox Form

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    Answered by Ben on September 17, 2014 at 05:15 PM


    I took a look at your website, but I could not find second lighbox with JotForm.

    When loading the page I have noticed that help is shown first, then a bit later the JotForm on the left of it is shown. After taking a look the code it seems to be set to 3 seconds.

    Do let me know where the second lightbox with JotForm is and the version of your browser you are using to check this so that we can try and match it.

    Best Regards,