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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to change the upload file size limit?

    Asked by cdelapaz on September 17, 2014 at 07:10 PM

    is there any way i can "up" the file size from 1024KB to 20MB?

     

    /c

    size
  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 17, 2014 at 11:56 PM

    Hello cdelapaz,

    Yes it is possible to change the upload file size. You need to basically change the "Max File Size" property of your file upload question. Please check the screenshot below:

    You may also like to take a look at the following guide which should help you:  https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by cdelapaz on September 18, 2014 at 12:01 AM
    THANK YOU!
    Hope 100000K is not too much but most of our ppts are that big
    /c
    .
    Clint Delapaz | Art Director, Sales Mktg | Pandora
    2101 Webster St 16th Fl, Oakland, CA 94612
    w 510.858.3555 | m 415.385.4521 | cdelapaz@pandora.com
    learn: advertising.pandora.com
    follow: twitter.com/PandoraPulse
    listen: pandora.com
    My favorite Pandora Stations: The Wild Ones, Trashcan Sinatras, The Stone Roses
    Please submit all design requests via the Creative Brief link.
    Reply-To: "jotformforum_430642@interlogy.com" >
    Date: Wednesday, September 17, 2014 8:56 PM
    To: Clint Delapaz >
    Subject: Re: How to change the upload file size limit?
    A new response has been received:
    [JotForm]
    Answered by ashwin_d
    Hello cdelapaz,
    Yes it is possible to change the upload file size. You need to basically change the "Max File Size" property of your file upload question. Please check the screenshot below:
    [https://cms.jotform.com/uploads/image_upload/image_upload/ashwin_d/29535_maxFileSize.gif]
    You may also like to take a look at the following guide which should help you: https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit<../help/33-Changing-the-Upload-Size-Limit>
    Hope this helps.
    Do get back to us if you have any questions.
    Thank you!
    View this thread on browser Unsubscribe Thread
    1411012568
    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on September 18, 2014 at 12:52 AM

    There is no issue to receive attachments for 100MB as per your requirement and 1GB is the maximum limit for file upload. However, I see that you are having a free subscription which is limited to store a total of 100MB only. Please be noted that the forms shall be disabled once you reach this limit.

     

    You may take the advantage of more storage space by subscribing to paid plan that gives you more storage space and other benefits. Please check our paid plans from our pricing page. You may cancel/upgrade/downgrade the plans anytime.

    Please do not hesitate to get back to us if you have other questions. We will be happy to help.

  • Profile Image

    Answered by cdelapaz on September 18, 2014 at 01:01 AM
    Will do. If we ever get to that point, we will definitely sign up for an annual subscription
    Thank you again for your time.
    /c
    .
    Clint Delapaz | Art Director, Sales Mktg | Pandora
    2101 Webster St 16th Fl, Oakland, CA 94612
    w 510.858.3555 | m 415.385.4521 | cdelapaz@pandora.com
    learn: advertising.pandora.com
    follow: twitter.com/PandoraPulse
    listen: pandora.com
    My favorite Pandora Stations: The Wild Ones, Trashcan Sinatras, The Stone Roses
    Please submit all design requests via the Creative Brief link.
    Reply-To: "jotformforum_430642@interlogy.com" >
    Date: Wednesday, September 17, 2014 9:52 PM
    To: Clint Delapaz >
    Subject: Re: How to change the upload file size limit?
    A new response has been received:
    [JotForm]
    Answered by Kiran
    There is no issue to receive attachments for 100MB as per your requirement and 1GB is the maximum limit for file upload. However, I see that you are having a free subscription which is limited to store a total of 100MB only. Please be noted that the forms shall be disabled once you reach this limit.
    You may take the advantage of more storage space by subscribing to paid plan that gives you more storage space and other benefits. Please check our paid plans from our pricing page<../pricing>. You may cancel/upgrade/downgrade the plans anytime.
    Please do not hesitate to get back to us if you have other questions. We will be happy to help.
    View this thread on browser Unsubscribe Thread
    1411015927
    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on September 18, 2014 at 01:22 AM

    Anytime, Mr. Clint!! That's great to hear about annual subscription.

    Thank you for using JotForm.