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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I get a light box form to open directly without creating a hyperlink?

    Asked by tomdrg on September 10, 2011 at 07:10 AM

    I have created a light box form that I want to open directly when a sub menu in my menu bar is clicked. At the moment it opens that page and then you have to click on the link.

     

    You can see what I mean here http://pronetrentals.co.nz.123online.co.nz/tenants/online-application-form/. What I want to create is the ability for user to open the form directly when they go through the menu bar (hover over tenants and select Online Application Form).

     

    I am reasonable new at all this stuff so im not sure if it is do-able in Jot Form or if I need to somehow do it directly in my website.

     

    Cheers,

    Tom

    Page URL:
    http://pronetrentals.co.nz.123online.co.nz/tenants/online-application-<br/>form/

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    JotForm Support

    Answered by abajan on September 10, 2011 at 10:34 AM

    Hi tomdrg

    I think this related thread may help in the furtherance of your objective but I'm not guaranteeing anything. I'll need to investigate your website's source more to see how feasible the solution provided by my colleague Liyam would be in your case. Hopefully I can do that within a reasonable period of time.

    Of course, in the interim one of the other JotForm support team members (perhaps Liyam himself) may well provide the ideal solution.


    ~ Wayne

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    JotForm Support

    Answered by abajan on September 10, 2011 at 10:50 AM

    Hi again

    After some preliminary tests with a local page on my computer, I think it should work! Replace the lightbox code you currently have on the page with this and let us know the result.

    Cheers


    ~ Wayne

    EDIT: Further testing on my end indicates that the lightbox loads faster if the code is placed in the head of the page, as opposed to the body.

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    Answered by tomdrg on September 10, 2011 at 11:01 PM

    Hi Wayne,

    Thanks for the help, I really appreciate it!

    I have got the light box opening directly now when the link is clicked. I had to splice together the code you provided and an extra line from the related thread you suggested as I couldnt get the code you provided to work on its own? Here the code I used, I added the bold line at the top:

    <body onload="document.getElementById('lightbox-12293918612').click()">
    <script src="//www.jotform.com/min/g=feedback" type="text/javascript">
    new JotformFeedback({
    formId:'12293918612',
    base:'http://www.jotform.com/',
    windowTitle:'Online Application Form',
    background:'#4B4B4B',
    fontColor:'#FFFFFF',
    type:1,
    height:640,
    width:707
    });
    </script>
    <p><input id="lightbox-12293918612" style="display:none" type="submit" value="lightbox" />

    It was a bit of trial and error as I was working with the code suggested in the related thread before you posted up the code for me to use. Is there going to be an issue using that additional bold piece of code?

    Cheers,
    Tom  

     



     

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    Answered by brx250 on September 11, 2011 at 12:35 AM

    Hi Tom,

    We're glad you've sorted things out already. However, you can also make the item in your dropdown menu serve as the form's link itself. Simply insert the lightbox embed code of your form into the dropdown menu list. Please refer to the image below. (Click to enlarge)

     

    Nevertheless, I will still try to add this to our feature request list and hopefully, our developers can integrate the said feature in the near future. However, I cannot give any assurance on when will this be available as our developers are working on a long line of new feature requests every day.

    Thank you for your patience.

     

    ___________________________________________________________ 

     Albert |  JotForm Support 

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    Answered by tomdrg on September 11, 2011 at 01:17 AM

    Hi Albert,

    Yea good idea thanks for the tip!

    Thanks again.
    Tom  

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    Answered by brx250 on September 11, 2011 at 01:23 AM

    Hi Tom,

    You're very much welcome!

    If you have further issues and concerns, please feel free to contact us again.

    Thank you for using JotForm! 

    ___________________________________________________________ 

     Albert |  JotForm Support 

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    Answered by faturema on September 11, 2011 at 01:36 AM

    Cuando dicen que desde mi formulario puedo recibir máximo 100 mensajes por mes ¿se refieren a 100 mensajes por cada formulario que cree? o es la suma de todos los formularios que sólo puedo recibir 100 mensajes por mes?

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    Answered by brx250 on September 11, 2011 at 02:35 AM

    When they say that from my form I can get up to 100 messages per month do you refer to 100 messages for each form you create? or is the sum of all the forms that I can only get 100 messages per month?

     Hi faturema,

    Thank you for using JotForm!

    It is 100 submissions per month regardless of how many forms you have. You're right, the 100 that we are talking about here is the sum of all of your submissions from all of your forms. In case you've reached and exceeded your 100 quota, your forms will then be disabled. You can enable it again by upgrading to our paid plans or you can just wait for the first day of the succeeding month for the reset.

    Hope this helps. If you any other questions, please feel free to post a new thread through this link http://jotform.com/answers/answer.php?

    Hola faturema,

    Gracias por utilizar JotForm!

    Se trata de 100 envíos al mes, independientemente de cómo las formas que tiene.Tienes razón, los 100 que estamos hablando aquí es la suma de todas suscomunicaciones de todas sus formas. En caso de haber alcanzado y superado sucuota de 100, los formularios será desactivado. Se puede activar de nuevo la actualización a nuestros planes de pago o simplemente esperar a que el primer día del mes siguiente para el restablecimiento.

    Espero que esto ayude. Si tiene alguna pregunta, por favor no dude en enviar un nuevo tema a través de este enlace 
    http://jotform.com/answers/answer.php?.

    ___________________________________________________________ 

     Albert |  JotForm Support 

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    JotForm Support

    Answered by abajan on September 11, 2011 at 08:06 AM

    @Tom

    Sorry about that slip-up. I forgot to include that line when copying the code to my pastebin paste. It's a good thing I included the link to Liyam's solution, eh? :)

    Anyway, we're very glad to hear that everything worked out.

    Cheers :)


    ~ Wayne

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    Answered by anil kumar on August 18, 2012 at 02:12 AM

    i want to open a lightbox form on bodyload automatically, how can i do it?

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    JotForm Support

    Answered by idarktech on August 18, 2012 at 04:53 AM

    @anil kumar

    You may find this thread helpful: http://www.jotform.com/answers/28146-how-do-I-have-my-form-popup-in-lightbox-as-soon-as-they-visit-my-site

    Do let us know if you need assistance on implementing this. Thank you.

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    Answered by on August 30, 2012 at 11:46 AM

    JotForm Support,

    Can you please review te soure code below and advise why the form would not execute on page entry?

     

    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
    <html xmlns="http://www.w3.org/1999/xhtml">
    <head>
    <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
    <title>Untitled Document</title>
    <style>
    body {background-color:#000000;}
    </style>
    <script src="//jotform.us/min/g=feedback2" type="text/javascript">
    new JotformFeedback({
    formId:'22424658588162',
    base:'http://www.jotform.us/',
    windowTitle:'Garage Door Experts | Customer Review',
    background:'#FFA500',
    fontColor:'#FFFFFF',
    type:2,
    height:500,
    width:700
    });
    </script>
    </head>

    <body onload="document.getElementById('lightbox-12293918612').click()">


    <input id="lightbox-12293918612" style="display:none" type="submit" value="lightbox" />
    </body>
    </html>

     

    The live url can be located here

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    JotForm Support

    Answered by abajan on August 30, 2012 at 12:22 PM

    Please add an openOnLoadonload:true; parameter to your lightbox code as highlighted below:

    new JotformFeedback({
    formId:'20568316339861',
    base:'http://jotform.co/',
    windowTitle:'Contact Us',
    background:'#FFA500',
    fontColor:'#FFFFFF',
    type:2,
    height:380,
    width:322,
    openOnLoad:true
    });


    Also, remove both the onload attribute from the page's body tag, and the input element because they are unnecessary.