What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to send submission emails to different email address?

    Asked by Jennysfdc on September 18, 2014 at 06:38 AM
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    Answered by aman_uniyal on September 18, 2014 at 06:54 AM

    Hi Jennysfdc,

    I understand that you need to change the recipient's email address on your form. Please follow the mentioned steps to accomplish this:

    1. Once you edit your Jotform, click on "Email Alerts" menu and then click on "Notifier" under the "Email List".

    2. You will see a pop window, where you can change the recipient's email address on the bottom right of the window (picture attached) and click "Finish" once you are done.

    If you still face any issue, feel free to reply to the same thread and we will be happy to assist you.


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    JotForm Support

    Answered by ashwin_d on September 18, 2014 at 09:36 AM

    Hello Jennysfdc,

    If I understand your question correctly, you want to change the email address which is used to receive submission emails. Is that correct?

    You will have to actually change the "Recipient Email" address of your JotForm's notification email alert. The following guide should help you:  http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!