JotForm Language detection doesn't work when browser language is different from jotform

  • SKULLEGG
    Asked on September 18, 2014 at 9:35 AM
    i will keep the two forms as my default browser is set to English but my content (site) is automatically set to French within my country. So you browser language detect won't work in my case, there's a conflict :)
  • Jeanette JotForm Support
    Replied on September 18, 2014 at 11:36 AM

    You have to have a form translated in 2 languages in order to make that to work. If you mark the checkbox to detect the language, then the form will be switched to it automatically, based in your browser settings.JotForm Language detection doesnt work when browser language is different from jotform Image 1 Screenshot 20

     

    If you do not tick this checkbox, then the form will be shown in the language you set as default.

  • SKULLEGG
    Replied on September 18, 2014 at 12:59 PM

    Sure, i just wanted to explain why i'm using 2 same forms (en/fr) as i'm constantly banned by your system :)

     

  • Welvin Support Team Lead
    Replied on September 18, 2014 at 2:07 PM

    Please let us know if the problem happens again so we can check and whitelist your forms.

    Thank you!