i cant get the email response to work

  • Profile Image
    casaholidayluncheon
    Asked on September 10, 2011 at 12:49 PM

    i cant get emails that are being sent to skirkland@casaoc.org to work.

     

    anything at @casaoc.org is not going through, and its only this particiular email client

     

    i have a whole list of emails that i need the forms forwarded to as part of the casaoc.org website to go through.

     

    other emails that are being forwarded to  i have work just fine.

     

    i think it is thier email client.

     

    the website is

     

    http://casapumpkinsandpancakes.org/contact.php

     

    my email is hollysnails1@msn.com

    holly williams thanks

     

  • Profile Image
    abajan
    Answered on September 10, 2011 at 09:44 PM

    Hi Holly

    I noticed that two of your email alerts (Notifications 2 and 3) are identical except for their subject. The fact that both of them are being are being directed to the same casaoc.org email address may be what is causing the problem.

    Also, after looking at the email alerts for the form in question, I think it would be best to just have a single notification going to multiple addresses. Please see the relevant article in our user guide for details and after implementing the change, let us know if the problem has been resolved.

    Thanks.


    ~ Wayne