JotForm on Android App - Unable to log in after reinstalling app

  • SKULLEGG
    Asked on September 18, 2014 at 10:04 AM
    After desinstalling/installing jotform android app again, i cannot login anymore.
  • Jeanette JotForm Support
    Replied on September 18, 2014 at 11:46 AM

    In this thread, you stated your forms were disabled and Kade explained to you that your account was disabled because your two of your forms set off our anti-phishing system as they both appeared to be somewhat suspicious.

    So, probably that's why you could not login anymore. If you are able to login through a computer based browser, but still have problems using the app, do get back to us.

  • SKULLEGG
    Replied on September 18, 2014 at 12:41 PM

    indeed, thanks. Now i can login to the app again.

  • David JotForm Support
    Replied on September 18, 2014 at 1:31 PM

    Glad to hear it!  Let us know if you have any further questions and we will be happy to help.