What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm on Android App - Unable to log in after reinstalling app

    Asked by SKULLEGG on September 18, 2014 at 10:04 AM
    After desinstalling/installing jotform android app again, i cannot login anymore.
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    JotForm Support Manager

    Answered by Jeanette on September 18, 2014 at 11:46 AM

    In this thread, you stated your forms were disabled and Kade explained to you that your account was disabled because your two of your forms set off our anti-phishing system as they both appeared to be somewhat suspicious.

    So, probably that's why you could not login anymore. If you are able to login through a computer based browser, but still have problems using the app, do get back to us.

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    Answered by SKULLEGG on September 18, 2014 at 12:41 PM

    indeed, thanks. Now i can login to the app again.

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    JotForm Support

    Answered by david on September 18, 2014 at 01:31 PM

    Glad to hear it!  Let us know if you have any further questions and we will be happy to help.