What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am not getting any notification when a form is sent

    Asked by mcgraw on September 18, 2014 at 01:19 PM
    I am not getting any notification when a form is sent
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    Answered by aman_uniyal on September 18, 2014 at 02:09 PM

    Hi mcgraw,

    I understand from your query that you are not getting email notifications when someone fills the form. This issue can easily be rectified by following few easy steps. Please refer to the following link to add and your email for getting notifications:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    If you have already done this, please verify that the email address is correct. Please reply to this thread for any further question.

    Thanks

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    JotForm Support

    Answered by Welvin on September 18, 2014 at 03:17 PM

    In addition to what Aman have mentioned, please let us know the form URL here so we can check it for you. Also check the following guide that would help you fix it:

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Thank you!