What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am I unable to update the product pricing?

    Asked by HammondSummer on September 18, 2014 at 02:29 PM

    price?  It have a blue dot with an exclamation mark in the middle of it and when I put the cursor over it a message pops up stating "Price is overridden by special pricing".  What does that mean??  I have not had any issues before changing products pricing.


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    Answered by HammondSummer on September 18, 2014 at 02:35 PM

    NEVERMIND.  I figured it out.  Thanks!!

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    Answered by KadeJM on September 18, 2014 at 03:27 PM

    I do apologize that we didn't get to your question sooner, but I'm happy to see you've figured it out.

    Should you end up needing any help with this or anything else just let us know.