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  • Profile Image

    bug in formatting of notification e-mails (2nd try)

    Asked by hpjc on September 18, 2014 at 03:02 PM

    I submitted this problem a few hours ago, and it posted, but now it has disappeared, so I'm submitting it again.

     

    Starting yesterday morning, the notification e-mails I'm getting, from people filling out forms, no longer has Return characters in them, making it very difficult to read and to find specific info.

    This worked fine before yesterday, and I went in and checked the formatting in the notification e-mails and it still looks good there.  Sending a test e-mail now gives the same problem (Return characters omitted).

    I see other people have started having problems receiving notification e-mails at all.  That's not my problem, but the formatting has changed making it very difficult to find information in the e-mails.

    Please fix this bug.

    Page URL:
    https://secure.jotformpro.com/hpjc/2014_civil_rights_conf

    E-mails problem find checked
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    JotForm Support

    Answered by Kiran on September 18, 2014 at 03:37 PM

    Hello,

    I believe that you are referring to the following thread that was addressed by one of our team members.

    http://www.jotform.com/answers/430987-Email-notification-no-longer-has-return-characters-in-them-making-it-difficult-to-read

    Since this is a duplicate thread I'm marking this thread as answered. If you have any questions wrt this issue, we request you reply to the original thread.

    Thank you for using JotForm.