What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my submission count stuck at 1 Submission still?

    Asked by dunhamgc on September 18, 2014 at 03:20 PM

    I believe I have printed all the submissions that I have received; yet a "1" continues to appear in the orange box.  Do you have any idea why I cannot find the "missing submission"?

     

    Thank you!

    Page URL:
    http://www.jotform.com/submissions/40086120621946

    Submissions all find missing submission stuck submissions fix submissions submission fix submission count fix submission count
  • Profile Image
    JotForm Support

    Answered by KadeJM on September 18, 2014 at 03:53 PM

    I think you might be referring to the submissions count.

    I see it is stuck at 1 so I think that's what you probably are talking about.

    I've fixed your form submission count and we do apologize about that.

  • Profile Image

    Answered by dunhamgc on September 18, 2014 at 04:11 PM
    AWESOME! Thank you so much!
    ...
  • Profile Image
    JotForm Support

    Answered by KadeJM on September 18, 2014 at 04:24 PM

    You are quite welcome.