Why is my submission count stuck at 1 Submission still?

  • dunhamgc
    Asked on September 18, 2014 at 3:20 PM

    I believe I have printed all the submissions that I have received; yet a "1" continues to appear in the orange box.  Do you have any idea why I cannot find the "missing submission"?

     

    Thank you!

    Page URL: http://www.jotform.com/submissions/40086120621946
  • KadeJM
    Replied on September 18, 2014 at 3:53 PM

    I think you might be referring to the submissions count.

    I see it is stuck at 1 so I think that's what you probably are talking about.

    I've fixed your form submission count and we do apologize about that.

    Why is my submission count stuck at 1 Submission still? Image 1 Screenshot 20

  • dunhamgc
    Replied on September 18, 2014 at 4:11 PM
    AWESOME! Thank you so much!
    ...
  • KadeJM
    Replied on September 18, 2014 at 4:24 PM

    You are quite welcome.