What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    what is SSL forms-- limits at 10 mean?

    Asked by bradhaven on September 18, 2014 at 05:49 PM

    i got a email message saying I have used 10 SSL forms?

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    JotForm Support

    Answered by jonathan on September 18, 2014 at 06:22 PM


    It is because FREE subscription have a max of 10 SSL submissions only per month.

    You can can your usage status in your Account Status page


    or in your profile link 


    Currently, your account bradhaven have already reached the max 10 SSL submissions.

    The next SSL submission will reach Overlimit and will cause your jotform submissions to be temporarily disabled -- preventing anymore submissions.

    You either wait for the next Month when account auto reset occurs or upgrade to higher plan to have more SSL submission limits.


    For this time only, I have reset again your SSL count to zero(0) so that you can continue using your jotform. Please take note that we only do this once and cannot be done again.

    Should you reach Overlimit again, you will probably need to upgrade plan then.

    If you do not need SSL submissions, then you should disable the secure URL of the form.

    User Guide https://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions