How come all of a sudden all of my forms are disabled?

  • Miker95
    Asked on September 18, 2014 at 9:45 PM

    I did not disable my forms at all, they are not even listed as disabled. I'm making a password and username recovery form for a website and I went to go test it and got this: 

    How come all of a sudden all of my forms are disabled? Image 1 Screenshot 20

    I checked my other forms and they are the same thing. What's going on?

  • Ashwin JotForm Support
    Replied on September 19, 2014 at 2:17 AM

    Hello Miker95,

    Upon checking your account I found that it's suspended by our anti-phishing system. As your form "Username Recovery BPC Database" has fields like "Email & Password" which makes it suspected of being used for phishing.

    Authentication form can't be used in JotForm and creating such forms are against the Terms of Use. This form must be deleted before we can activate your account again.

    We will wait for your response.

    Thank you!

  • Miker95
    Replied on September 19, 2014 at 5:51 AM

    Thank you for replying. I deleted the form as you requested. 

  • Ashwin JotForm Support
    Replied on September 19, 2014 at 10:00 AM

    Hello Miker95,

    I have activated your account now and all your forms are now active.

    Thank you!