What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How come all of a sudden all of my forms are disabled?

    Asked by Miker95 on September 18, 2014 at 09:45 PM

    I did not disable my forms at all, they are not even listed as disabled. I'm making a password and username recovery form for a website and I went to go test it and got this: 

    I checked my other forms and they are the same thing. What's going on?

    My Forms all JotForm uploads height
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    JotForm Support

    Answered by ashwin_d on September 19, 2014 at 02:17 AM

    Hello Miker95,

    Upon checking your account I found that it's suspended by our anti-phishing system. As your form "Username Recovery BPC Database" has fields like "Email & Password" which makes it suspected of being used for phishing.

    Authentication form can't be used in JotForm and creating such forms are against the Terms of Use. This form must be deleted before we can activate your account again.

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by Miker95 on September 19, 2014 at 05:51 AM

    Thank you for replying. I deleted the form as you requested. 

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    JotForm Support

    Answered by ashwin_d on September 19, 2014 at 10:00 AM

    Hello Miker95,

    I have activated your account now and all your forms are now active.

    Thank you!