What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Incomplete values, but all fields are filled in - How can I avoid this problem

    Asked by CDFM on September 19, 2014 at 12:20 PM

    When I press on the submit button for my form, JotForm tells me that there are incomplete values/fields and that I need to go back...  see attached.  But none of these fields are required, so how come it does that?

    Page URL:

  • Profile Image

    Answered by Ben on September 19, 2014 at 02:36 PM


    I believe that this is caused by one of the fields that are added on the form, but it is not possible to see which one without going into it a bit deeper.

    I will take a closer look at it and let you know what I find out.

    I would however recommend using jotform widgets specialized for the specific information to make the form experience more pleasant and look nicer. It would also add few checks on the input of your users such as validating emails to be of proper format and similar.

    Best Regards,

  • Profile Image

    Answered by CDFM on September 19, 2014 at 04:51 PM
    I found out what field caused the problem. Thanks.
  • Profile Image
    JotForm Support

    Answered by jonathan on September 19, 2014 at 05:05 PM

    Hi Andre,

    Thank you for updating us and all is good now.

    Contact us again anytime should you require assistance.