What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My Form is Disabled ! My Forms is show down in 5 Minutes

    Asked by Omer on September 11, 2011 at 06:50 AM

    My form was disabled... Don't know why, and to be honest, there should be a REASON shown when it is, and at least a notice in "my forms" with the reason.

    Jotform Account Name : sakarya42 , neural11 neural99 neural54 , neural44 , sakarya44 

    all of them shut down in 5 minutes.. There was no problem with the first closed my account.All the accounts opened within 5 minutes, then shut down.

    If you want to back accounts. I'd like to correct this situation and

    I would use this for the gaming forum I'm member (and server admin) from (www.fpsoverload.com). It would help us to let people upload demo's of cheaters so we can ban them... Don't see why it was suddenly disabled.

    I used the game to profiles.e-mail system for the facebook homepage creating.no set up some accounts in my account was closed.Are you always so close free membershipEven riding the closing 5 minutes.close this auto-ban system, or would like a whitelist.
    please correct this problem,
  • Profile Image
    JotForm Support

    Answered by mliz on September 11, 2011 at 08:17 AM

    Hi Omer,

    JotForm does not have membership features when you create forms
    asking for username and password our phishing filter will automatically
    suspend your account. Forms created with JotForm does not have the
    feature to interact with database, there are other applications suited
    for that kind of job.

    I hope you understand why we need to implement this rule.
    We cannot take the risk of getting involved in illegal internet activities
    and this is something that is in violation of our terms and conditions.

    I apologize for this inconvenience.

    Regards,
    Mliz

  • Profile Image

    Answered by OmeRR on September 11, 2011 at 08:21 AM

    did not do an illegal business.. account you open up the account, shutting down..I can not use the account, even for 5 minutes. sometimes even can not create form.immediately shut down..I think this application is opened and closed the accounts of false accounts and want toshut down the application

  • Profile Image

    Answered by allanftd on September 11, 2011 at 01:12 PM

    Hi there,

    For us to be able to understand how you use JotForm, could you please provide the URL of the webpage where your form is currently embedded?

    If you really need to have a username-password membership feature on your website, please try the Profile Manager (also developed by us) which is specifically designed for such purposes. Please visit www.interlogy.com for more information about this product.

    JOTFORM SUPPORT