Revision Form: Is there a way to get the previous form?

  • L Venny
    Asked on August 30, 2022 at 3:48 PM

    Trying to add PayPal personal to my form - it’s saying can only have 1 payment method but I don’t have any - what am I doing wrong please?

  • Afzal JotForm Support
    Replied on August 30, 2022 at 5:55 PM

    Hi Venny,

    Thanks for reaching out to Jotform Support. Please note that it is not possible to have multiple payment methods on 1 form. You will need to remove one payment method to add a new one. I can see that you have already removed the current payment method. Please add PayPal personal by clicking on the Add Payment Integration button from the form builder.

    1661896425 630e86e910b5a  Screenshot 10

    Please give it a try and let us know how it goes. 

  • L Venny
    Replied on October 6, 2022 at 5:15 AM
    Hi,
    I’ve just gone this and lost all my products listed and can’t get the
    previous version back showing products?
    Are you able to help pease?
    ...
  • Camila JotForm Support
    Replied on October 6, 2022 at 5:33 AM

    Hello Venny,

    Thanks for reaching out to Jotform Support. You can revert your previous form version to MyForms. Let me show you how:

    • Go to your MyForms.
    • Hover your mouse on the forms and on the right side click on More.
    • A prompt will show, click on Revision History.

    1665048653 633ea04d693c9  Screenshot 10

    We also have a guide here about How to View Form Revision History.

    Let us know if you need any more help.

  • L Venny
    Replied on October 6, 2022 at 6:35 AM
    Thank you I’ve tried that already and nothing is reverting back - I’ve
    pressed revert but the products are still missing. Seems to be whfn I added
    PayPal
    ...
  • L Venny
    Replied on October 6, 2022 at 6:35 AM
    Hi,
    I’ve managed to get bs l by revering the last weeks form. Thank you I’ll
    re-edit
    ...