Adam JasenakAnswered on August 30, 2022 03:49 PM
How do people cancel the subscription?
Asher_RAnswered on August 30, 2022 04:28 PM
Thanks for reaching out to Jotform Support. Canceling your account is possible. You can do it yourself. . Doing it is easy! Let me walk you through it:
- First, log in to the Jotform account you want to cancel your subscription.
- Hover your cursor on your avatar at the top right corner of your screen and click Settings.
- Go to the Billing tab on the left side of your screen then click the Change Plan button.
- Select the Starter (Free) Plan.
- A pop-up window will provide additional information about the downgrade. Follow the instructions to proceed with canceling your plan or switching back to the “Free” account.
Give it a try and let us know if there is anything else we can help you with.