- elizteoAsked on September 11, 2011 at 10:32 AM
I need to login the user name and password 3 times then the form appeared in order for me to do editing. It that normal? Usually we only need to login once.Page URL:
- JotForm SupportabajanAnswered on September 11, 2011 at 10:48 AM
Hi again Elizabeth
That is certainly not normal. I'll submit a ticket and hopefully our developers can shed some light on the issue.
Thanks for alerting us about this as others may well be having the same experience.
- JotForm FounderaytekinAnswered on September 12, 2011 at 11:37 AM
If you go to login form from login page and log-in, it will redirect you back to the login form and you will think you are not logged-in. Simply type www.jotform.com on your browser nad you will see you have actually logged in successfully.