What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Log in User Name and Password

    Asked by elizteo on September 11, 2011 at 10:32 AM

    I need to login the user name and password 3 times then the form appeared in order for me to do editing.  It that normal?  Usually we only need to login once.

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    JotForm Support

    Answered by abajan on September 11, 2011 at 10:48 AM

    Hi again Elizabeth

    That is certainly not normal. I'll submit a ticket and hopefully our developers can shed some light on the issue.

    Thanks for alerting us about this as others may well be having the same experience.

    ~ Wayne

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    JotForm Founder

    Answered by aytekin on September 12, 2011 at 11:37 AM

    If you go to login form from login page and log-in, it will redirect you back to the login form and you will think you are not logged-in. Simply type www.jotform.com on your browser nad you will see you have actually logged in successfully.