Log in User Name and Password

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    Asked on September 11, 2011 at 10:32 AM

    I need to login the user name and password 3 times then the form appeared in order for me to do editing.  It that normal?  Usually we only need to login once.

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    Answered on September 11, 2011 at 10:48 AM

    Hi again Elizabeth

    That is certainly not normal. I'll submit a ticket and hopefully our developers can shed some light on the issue.

    Thanks for alerting us about this as others may well be having the same experience.

    ~ Wayne

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    Answered on September 12, 2011 at 11:37 AM

    If you go to login form from login page and log-in, it will redirect you back to the login form and you will think you are not logged-in. Simply type www.jotform.com on your browser nad you will see you have actually logged in successfully.