What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to cancel my premium, need to downgrade to Free

    Asked by patriccia on September 11, 2011 at 08:22 PM
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    Answered by allanftd on September 12, 2011 at 12:50 AM

    Hi Patricia,

    As requested, we have cancelled your Premium account. You will no longer be billed in the future. The downgrade will take effect on 2011-10-12.

    Please let us know if you need further assistance. Thank you and we hope to see you again soon!